Privacy Policy

1. Introduction

IMS Space Consultancy GmbH ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ims-space.com.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Data Controller

3. Information We Collect

3.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our website
• Send us an email or other correspondence
• Request information about our services

This information may include:

• Name
• Email address
• Company name
• Phone number
• Message content

3.2 Automatically Collected Data

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on pages
• Date and time of visit

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To send you information about our services (with your consent)
• To improve our website and user experience
• To analyze website usage and trends
• To comply with legal obligations
• To protect our rights and prevent fraud

5. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.
• Contract: Processing is necessary for the performance of a contract with you.
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your fundamental rights.
• Legal Obligation: Processing is necessary to comply with the law.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

You can manage your cookie preferences at any time by clicking on "Cookie Settings" in the cookie banner or in the footer of our website.

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may share data with third-party vendors who perform services on our behalf (e.g., hosting, analytics).
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Contact form submissions: 3 years
• Analytics data: 26 months
• Legal and compliance records: As required by law

9. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• Right to Access: Request copies of your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Request limitation of processing of your data.
• Right to Data Portability: Request transfer of your data to another organization.
• Right to Object: Object to processing of your personal data.
• Right to Withdraw Consent: Withdraw consent at any time where we relied on consent to process your data.

To exercise any of these rights, please contact us at info@ims-space.com.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

12. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

15. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data infringes GDPR. In Germany, the competent authority is: